A $120 million Series D round of funding for Aircall was headed by Goldman Sachs Asset Management. The company has achieved unicorn status after today’s investment round, which means it has a valuation exceeding $1 billion; this makes it the 16th French unicorn.
The business intends to improve its product with the latest fundraising round by adding more integrations with third-party technologies, particularly ones unique to a given industry. Along with opening new locations in London and Berlin, the business will also add new employees to its existing locations in New York, Paris, Sydney, and Madrid.
Additionally, the Aircall business wants to have more control over its tech foundation. It indicates that it will operate in tandem with major telecommunications providers to take advantage of their networks. In addition, more product features can be anticipated with improved sentiment analysis and transcription
Working Of The Aircall
A cloud-based phone solution for call centers, support lines, and sales teams has been developed by the startup. It is integrated with popular CRM, support, and communication platforms like Salesforce, HubSpot, Zendesk, Slack, and Intercom.
Your call queue is managed by the service, and your agents can begin taking incoming calls. Calls can be transferred, and clients can be placed on hold. Administrators may view analytics, keep an eye on calls, and assess user performance.
Future Planning Of The Aircall
With its cloud-based architecture, Aircall’s software may be used by remote or hybrid teams. Due to the numerous lockdowns that have occurred throughout the world over the past year, many businesses have been searching for a new phone system. And Aircall has benefited from this surge in business. Metrically speaking, this indicates that signups rose by 65% in 2020.
Difficulties Which Aroused In Building The Startup
Aircall didn’t anticipate expanding as rapidly and strongly as it did. It has been quite humbling. Aircall endured difficulties and difficult times, as many disruptors are aware, but we never lost sight of our great desire to support millions of professionals in improving communication with their clients.
In light of this, Aircall is excited to share the news of our $120 million Series D funding round. With this new investment, Aircall surpassed the $1 billion valuation mark, which essentially signifies that our initial aim has a great and lasting significance, outside of vanity reasons. This implies that Aircall can scale while simultaneously changing how people communicate over the phone.
Aircall couldn’t be more thrilled to be supported by such a powerful institution, as Goldman Sachs has a clear objective to support developing global leaders throughout their company’s journey.
Fundings Related To Aircall
The funding will be used to further our efforts to innovate for human interactions, support all of our incredible software partners, and, most importantly, increase our commitment to our customers as we enter the next phase of Aircall’s development.
All of the tracking and communication applications used by contemporary businesses, including Salesforce, HubSpot, Zendesk, Slack, Intercom, and many others, are synced with data and workflows via Aircall. Teams connect more successfully and productively when they are aware of who they are speaking to.
Strategies Related To Aircall
Our top aim is to make sure that the technology we invest in will continue to enable professionals to conduct more insightful business conversations. In order to do this, we’ll continue to work closely with our software partners to make Aircall the greatest and most frictionless voice integration solution for any business software.
All of them are on our product roadmap for the near future and will provide rich and enlightening moments between our customers and theirs. But that’s only the beginning. Aircall has the ability to genuinely change how people communicate around the world. To increase our coverage and the caliber of our service, we will be making significant investments in our infrastructure.
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